Privacy Policy

At La Florita Botique, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)

Order Information

• Products purchased
• Delivery details
• Order history

Technical Information

• IP address
• Browser type
• Device information
• Pages visited on our site

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2. How We Use Your Information

We use your information to:

• Process and deliver your flower orders
• Communicate with you about orders, updates, or inquiries
• Improve our website and customer experience
• Send promotional emails or offers (only if you opt in)
• Prevent fraud and ensure website security

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3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, such as:

• Payment processors
• Delivery and courier services
• Website hosting and analytics providers

These partners are required to keep your information secure and use it only for the services they provide.

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4. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve site functionality
• Remember your preferences
• Analyze website traffic

You can disable cookies through your browser settings, though some features of the site may not function properly.

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5. Data Security

We take reasonable steps to protect your personal information using secure technologies and procedures. While no system is 100% secure, we strive to safeguard your data against unauthorized access or misuse.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.